FAQs

WHAT WOULD YOU LIKE TO DO?

FAQ of CISIVIS

What’s the minimum order quantity?

The minimum order quantity for our products is 100 pieces per model, and the minimum order quantity for some products is 50 pieces.

What types of hand tools and power tools do you offer?

We offer a wide range of hand tools including wrenches, screwdrivers, pliers, hammers, and saws. Our power tools selection includes electric drills, spray guns, grinders, electric wrenches, electric screwdrivers, and more, catering to both professionals and DIY enthusiasts.

How can I place an order on your website?

Placing an order is simple! Browse our categories or use the search bar to find the tools you need. Once you’ve selected your items, add them to your cart, proceed to checkout, and follow the prompts to complete your purchase.

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay, ensuring a secure and convenient transaction process.

Do you offer free shipping on tool purchases?

Yes, we offer free shipping on orders over a certain amount. Please check our shipping policy for specific details regarding minimum purchase requirements and eligible locations.

What is your return policy for tools?

We have a 30-day return policy for unused tools in their original packaging. If you’re not satisfied with your purchase, simply contact our customer service team to initiate a return or exchange.

How can I track my order after purchase?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track the status of your shipment.

Are the tools you sell covered by a warranty?

Yes, most of the tools we offer come with manufacturer warranties. The specifics may vary by product, so please refer to the individual product page for warranty details.

Do you provide detailed product descriptions and specifications?

Absolutely! Each product page features detailed descriptions, specifications, and customer reviews to help you make informed purchasing decisions.

Can I get assistance in choosing the right tools for my project?

Yes, our knowledgeable customer service team is here to assist you! You can reach out via email or phone for personalized recommendations based on your project needs.

Do you have any special promotions or discounts available?

Yes, we regularly offer special promotions and discounts. Be sure to sign up for our newsletter and check our website for the latest deals and offers!

 

If you have any questions about CISIVIS, please contact us. Here are some frequently asked questions

Product Enquiry